Western Security Bank Is Growing!

Your local branch is soon to be Montana owned. Starting July 22, 2024, you’ll benefit from local decision-making and support as a customer of Western Security Bank, Division of Glacier Bank. That’s the day the Billings branch of Rocky Mountain Bank, a division of HTLF Bank, will officially join the Western Security Bank division.

You’ll continue to be served by the same bankers you already know, along with much greater local access and support. Western Security Bank’s seven other branches are available to you with convenient locations in Billings.

Over the weekend of July 19-21, your banking relationship will transfer to Western Security Bank. To make this transition as simple as possible, we’ll convert your current account(s) to comparable Western Security Bank account(s) and services with new terms and conditions. Here are some of the most important things you need to know about the transition:

We’re ready to answer any questions you may have about the transition. Please give us a call at 406.238.8820 or stop by any WSB branch.

To help you transition your account, visit our Switch Kit page to find resources designed with you in mind to conveniently transition your account to Western Security bank!

 

To help you transition your Treasury Management services, visit our resource center for transition support and to make the most of your Treasury Management services!

 

We’re excited to welcome you to Western Security Bank. We greatly appreciate your business and are committed to ensuring your transition is as smooth as possible.

Important Changes to Your Rocky Mountain Bank Bill Pay Service 

Your bill pay service will change when your banking relationship is transferred from Rocky Mountain Bank, a division of HTLF Bank to Western Security Bank, Division of Glacier Bank. Please read this entire message if you use the Rocky Mountain Bank bill pay service. Action is required to ensure timely bill payment.  

The Customer Notice of Change you recently received in the mail indicated that the payees that you have set up will be automatically moved over to the new system. Due to an unforeseen issue, your payees and scheduled payments will NOT be automatically moved over to your new Western Security Bank online banking account.  

Please complete the actions listed below. We are happy to answer any questions you have about this process and can be reached at 1-406-238-8820 or customerservice@westernsecuritybank.com. 

By 5:00 pm Mountain on Thursday, July 18, 2024:  

• Save a record of all payees and scheduled payments. Rocky Mountain Bank will deactivate your existing bill pay service on Friday, July 19, 2024. Once your existing bill pay service is deactivated on July 19th, there is no way to retrieve your bill payment records.  

• Identify any bills scheduled to pay on or after Friday, July 19, 2024 that may need alternative arrangements. Refer to the Payment Timing section below to determine how to handle payments with different scheduled payment dates.   

Beginning Monday, July 22, 2024:  

• Log in to your new Western Security Bank online or mobile banking account to enroll in bill pay and set up your payees and payments.  

• Your login details will be provided in a separate mailing. Click here to download the Western Security Bank mobile banking app. 

• Use our online or mobile banking guide for step-by-step bill pay enrollment and payment instructions.   

Payment Timing 

Western Security Bank's bill pay service offers payments electronically or by paper check. Fortunately, most payees accept electronic payments. Please allow 1-2 business days for electronic payments and 5-7 business days for payments made by check.  

Notice of Change Document